Contact Directory
Browse through the list of contacts
| Topic | Examples | Generic Email | Key Contact |
| Account Management | Account Creation, Account Conversion, Re-open Opportunities, Account Updates, Account Merges | eurcustomerdata@illumina.com | |
| Channel Partner Profiles | Channel Partner Employee Access Issues | GlobalChannelPartnerOps@illumina.com | |
| Contact Management | Contact Updates, Contact Merges | eurcustomerdata@illumina.com | |
| Tableau Access | User Access Issues | CSOEMEADataandAnalytics@illumina.com | eadams1@illumina.com,athacker@illumina.com |
| Tableau Connectivity | Broken Dashboards | CSOEMEADataandAnalytics@illumina.com | |
| Cognos Access | User Access/Rights Issues | rbutt@illumina.com | |
| Cognos Connectivity | Broken reports | rbutt@illumina.com | |
| Commissions | Questions related to Sales Credits, Commissions Calculations, Xactly | MB-GlobalCommissions@illumina.com | tkoral@illumina.com |
| LinkedIn Navigator | New Licences Requests, User Rights Changes | jarcher@illumina.com | |
| TM1 | TM1 Access, Fields Calculations, Sync Data issues | salesforecast.help@illumina.com | pchakravarthula@illumina.com |
| SegmentIT | Broken functionalities | lchatterjee@illumina.com | |
| Jira (Enhancement tool) | Access issues, Broken functionalities | cyang3@illumina.com | |
| Quotes | Quotes Creation, Standing Quotes, Customer Agreements | QuotesEMEA@illumina.com | |
| Tenders | Tender Agreements | TendersEMEA@illumina.com | |
| ETM | User Role Assignments, Account Territory Assignments | MB-GlobalSPM@illumina.com | czavala@illumina.com,cyacoby@illumina.com |
| Financial Services | Rental Calculations, vFast Support | financialservices@illumina.com | broux@illumina.com |
| Orders | Ultimate Consignee Updates, Order Processing Issues, Quote/Opportunity Links | customercare@illumina.com | |
| MyIllumina | Customer-specific Pricing, MyIllumina Users | customercare@illumina.com | |
| Installed Products | Intrument Movements/Updates | customercare@illumina.com | |
| Demand Tools | People Import Support | rrada@illumina.com | |
| QuickBase Apps | Access Issues, E-mail Notifications broken | CSOEMEADataandAnalytics@illumina.com | grobinson@illumina.com |
| Pricing | Wrong Pricing, Pricing not available | kmudd@illumina.com,csteele@illumina.com | |
| Material Master Data | Product Hierarchy | kmudd@illumina.com,moberholzer@illumina.com | |
| Vendor Master Data | Vendor Account Request | EMEADataSteward@illumina.com | |
| Concur | Wrong Reporting/Approval Hierarchy | TravelAndExpense@illumina.com | |
| Service Ops | Support queries related to Service Field | europe-serviceops@illumina.com |
| iList link | Description | Supervisors |
| UK & I Leadership | The distribution list for UK & I Leadership | Cristian Rinceanu, Georgiana Pillai, Fiona McCartney |
| UK & I Extended Leadership | The distribution list for UK & I Extended Leadership | Cristian Rinceanu, Georgiana Pillai, Fiona McCartney |
| UK & I Sales Team | The distribution list for the Sales team in UK & I | Cristian Rinceanu, Georgiana Pillai, Fiona McCartney |
| UK & I Extended Sales Team | The distribution list for UK & I Extended Sales team | Cristian Rinceanu, Georgiana Pillai, Fiona McCartney |
| Germany Sales | The distribution list for all Sales employees in Germany | Cristian Rinceanu, Oliver Goldenberg |
| Germany Leadership | The distribution list for the Leadership team in Germany | Cristian Rinceanu, Oliver Goldenberg |
| Central Commercial | The distribution list for the Central Subregion (including specialists, overlay teams and FSMs) | Cristian Rinceanu, Georgiana Pillai, Nathalie Landstetter |
| MED_Subregion_Sales_Managers | All MED Subregion all Cross functional Sales Managers | Marco Cappelletti |
| MED_Subregion_DSMs | All MED Subregional DSMs | Marco Cappelletti |
| MED_Subregion_All_Sales | All MED Sales | Marco Cappelletti |
| Europe All Sales | All Europe Sales employees. One purpose of this iList is to facilitate Tableau access. This iList is rule based based on nested iLists - INDIVIDUALS SHOULD NOT BE ADDED TO THIS LIST | Andrew Thacker, Cristian Rinceanu, Evan Adams, Georgiana Pillai, Richard Croft |
| Europe Sales DSMs | Europe Sales DSMs. One purpose of this list is to facilitate Tableau dashboard access | Andrew Thacker, Cristian Rinceanu, Georgiana Pillai, Hedwig Visscher, Richard Croft, Stella Efthymiadi |
| Europe Sales ISRs | All Europe Inside Sales employees. One purpose of this iList is to facilitate Tableau access. | Cristian Rinceanu, Evan Adams, Georgiana Pillai, Hedwig Visscher, Richard Croft, Stella Efthymiadi |
| Europe Sales Managers | Europe Sales Managers (includes Sales Directors). One purpose of this list is to drive Tableau dashboard access. | Cristian Rinceanu, Evan Adams, Georgiana Pillai, Hedwig Visscher, Richard Croft, Stella Efthymiadi |
| Europe Sales PAMs | All Europe Sales Partner Account Manager employees. One purpose of this iList is to facilitate Tableau access. | Arthur Duraud, Cristian Rinceanu, Evan Adams, Georgiana Pillai, Hedwig Visscher, Richard Croft, Stella Efthymiadi |
| Europe Sales PCRs | Europe Product Care Representatives. One purpose of this list is to facilitate Tableau dashboard access | Andrew Thacker, Cristian Rinceanu, Georgiana Pillai, Hedwig Visscher, Richard Croft, Stella Efthymiadi |
| Europe Sales Specialists | All Europe Sales Specialist and Partner Account Specialist employees. One purpose of this iList is to facilitate Tableau access. | Cristian Rinceanu, Evan Adams, Georgiana Pillai, Hedwig Visscher, Richard Croft, Stella Efthymiadi |
| Europe Sales TAMs | All Europe Territory Account Managers (TAMs). One purpose of this list is to drive access to Tableau dashboards. | Cristian Rinceanu, Evan Adams, Georgiana Pillai, Hedwig Visscher, Richard Croft, Stella Efthymiadi |
| North Sales | The distribution list for the Sales North Subregion | Catherine Allan, Jacob Baltzer |
